Delivery

Where we deliver

We currently deliver anywhere in Thailand. We don’t ship internationally yet — if you’re abroad and interested in a piece, email us and we’ll see what we can do.

What it costs

Delivery is a flat ฿1,500 per order, anywhere in Thailand, shown before you pay. It covers packing and transport to your door.

When it arrives

• Ready-made pieces in stock usually leave the workshop within about a week; travel time depends on where you are in Thailand.
• Made-to-order and custom pieces take longer — the maker’s lead time is shown on the listing or agreed in the offer.
• You can follow every step (confirmed → in production → shipped → delivered) on your order page, and we email you as it moves.
• The maker or our delivery partner will call the phone number on your order to arrange a delivery time.

On delivery day

• Please make sure someone is home and that the piece fits through doors, stairs and lifts — check the dimensions on the listing.
• Inspect the piece before the driver leaves where possible, and note any visible damage.
• If you’re not available at the agreed time, a second delivery attempt may cost extra.

Damage in transit

If your piece arrives damaged, take photos and contact us within 48 hours of delivery. We’ll arrange a repair, replacement or refund — see our Refunds & Returns policy.